Contact SolidGardens

Whether you have a question about an order, delivery or a product, our support team is ready to assist you.

Customer Support

Email us: support@solidgardens.shop
Call us: +44 7792013274 — Monday to Friday, 9:00–17:00 (UK)
Business hours: Monday to Friday, 9:00 AM – 6:00 PM (GMT). Response time: within 24 hours on business days.
Business correspondence address: SolidGardens
11 Garfield St, Kettering NN15 7HX, United Kingdom; Business correspondence address only — not a retail store or customer visit location.

Looking for a specific topic?

Delivery timings — see the Shipping Policy
Returns & refunds — see the Refund Policy
Payment questions — see the Payment Policy
Common questions — visit the FAQ

Get in Touch

The quickest way to reach us is by email. Send your name, order number (if you have one) and your question, and we'll reply within 24 hours on business days.